Frequently asked questions
How RegaaS reviews a label, what it covers, how free reviews and credits work, and what happens to your data.
Last updated
Coverage
RegaaS provides AI-powered label reviews for food and cosmetics in the United States and European Union. Food reviews also cover dietary supplements in the United States and food supplements in the European Union; supplements are part of the Food category, not a separate product option. Where a product sold in the United States is both a cosmetic and an over-the-counter drug, such as a sunscreen or an anti-dandruff shampoo, RegaaS reviews the cosmetic labeling requirements. The Drug Facts panel and the applicable OTC monograph requirements fall outside the review.
In the United States, RegaaS does not cover meat, poultry and egg products under USDA FSIS, most alcoholic beverages regulated by TTB, bioengineered and USDA organic food disclosures, the customs origin-marking rules of 19 CFR Part 134 for cosmetics (an imported cosmetic is still checked for a country of origin named in English), FTC advertising substantiation (claims printed on the label, such as environmental claims, are flagged, but the testing, certifications or other evidence behind them is not verified), or state requirements such as California Proposition 65 and state variations from NIST Handbook 130. In Europe, it does not cover labels for Great Britain or Switzerland, EU lactose-free statements, or Member State language requirements. In either market, the service reviews labeling only, and does not assess manufacturing or facility compliance. See the full list in Regulations Covered.
RegaaS’s checks are built on the provisions listed below, for the product type and market you select. A finding may also cite related legislation or official guidance. It does not check every rule that may apply to a label.
| Market | Product type | Regulations checked |
|---|---|---|
| United States | Food | 21 CFR Part 101, together with the Fair Packaging and Labeling Act, the major food allergen requirements of FD&C Act § 403(w), country of origin marking of imported food under 19 CFR Parts 134 and 102, and the net quantity and weights-and-measures provisions of NIST Handbook 130 |
| United States | Dietary supplements | 21 CFR Part 101, including §§ 101.36 (Supplement Facts), 101.3(g) (statement of identity), 101.4(g)–(h) (ingredients), 101.93 (structure/function disclaimer), 101.17(e) (iron warning) and 101.7 (net quantity), plus FD&C Act § 403(y) (domestic address or telephone) and § 403(w) (allergens) |
| United States | Cosmetics | 21 CFR Parts 701 and 740, the Fair Packaging and Labeling Act, the net quantity and weights-and-measures provisions of NIST Handbook 130, the labeling provisions of the Modernization of Cosmetics Regulation Act of 2022, and a country of origin named in English for imported products |
| European Union | Food | Regulation (EU) No 1169/2011 on food information to consumers, Regulation (EC) No 1924/2006 on nutrition and health claims together with the permitted claims listed in Regulation (EU) No 432/2012, and Regulation (EU) 2015/2283 on novel foods together with the Union list in Implementing Regulation (EU) 2017/2470 |
| European Union | Food supplements | Directive 2002/46/EC, with its Annexes I and II as replaced by Regulation (EC) No 1170/2009, the five mandatory particulars of Article 6(3) and the nutrient declaration per daily portion of Article 8; the other labeling requirements of Regulation (EU) No 1169/2011, whose nutrition declaration does not apply to food supplements (Article 29(1)(a)); and claims under Regulation (EC) No 1924/2006 and Regulation (EU) No 432/2012 |
| European Union | Cosmetics | Regulation (EC) No 1223/2009, including Annexes II to VI, and Regulation (EU) No 655/2013 on common criteria for claims |
| European Union | Further rule areas | Food: additives, flavorings and enzymes; added vitamins and minerals; foods for infants and special medical purposes; gluten-free statements; organic and GM labeling; product standards; wine and spirits; geographical indications; food contact and packaging markings. Cosmetics: CMR-triggered ingredient bans, REACH restrictions and sunscreen claims. Applied where they bear on what the label says or shows; full list on Regulations Covered |
Each finding cites the rule or source document on which it relies. Checks are based on the text of each regulation as in force on the date shown in the report. Where a requirement has been adopted but is not yet mandatory, the report can flag it so you can plan ahead. The scope of each regulation, and what falls outside it, is set out in Regulations Covered.
Yes. RegaaS is designed for people without a regulatory background. A report explains the issues it finds in plain language, can include suggested wording, and points to the rule or source document each issue relies on.
Yes. RegaaS can read label text in many languages; reports are written in English only. However, RegaaS does not verify whether your label meets the language requirements of each EU Member State. Please confirm separately that your label uses the language(s) required in every country where the product is sold.
Accuracy
Results can be wrong or incomplete: the AI can misread a label, miss a requirement, cite the wrong rule or flag something that does not apply. A report with no findings does not mean a label complies. Every finding points to the rule it relies on.
A RegaaS review is not legal advice and not a guarantee that a label complies or that any authority will accept a product.
If a finding in a paid review misstates the regulation it cites, or applies a requirement that does not apply to your product, you can ask for a refund of that review. The conditions are set out in the Refund Policy.
Free reviews and credits
Your account starts with 3 review credits. Each AI regulatory review uses one credit. Free reviews run the same checks as paid reviews; they are a one-time allowance and do not reset. If a review fails to complete, the credit is returned automatically.
Yes. Preview the text recognized from your uploaded label and decide whether to proceed. The preview does not use a credit. A credit is used when you confirm and start the AI regulatory review.
One review checks one product for one market and product type. You upload the label images of that product — up to 6 PNG files, 50 MB in total, such as the front and back panels — check the extracted text, then start the review.
Checking the same label for another market, or running a revised label again, is a new review.
Before you upload, make sure the images are clear and readable and show every panel that carries required information: the principal display panel, the ingredient list, the Nutrition or Supplement Facts panel, the net quantity, and the name and address of the business.
In some cases. Refunds are governed by the Refund Policy. In summary:
- Unused purchased credits: refundable on request within 14 days of purchase. After that they are no longer refundable, but they stay on your account and do not expire.
- Completed reviews: not refundable, except where a finding misstates the regulation it cites or applies a requirement that does not apply to your product. Email service@vescir.com from your account’s email address within 14 days of the review, with the analysis ID and the finding you believe is wrong. A judgment you disagree with, a rule that changed after the review or an unreadable or incomplete label image is not covered.
- Free reviews: not refundable.
- Charges made in error or twice: refunded in full.
Data and privacy
Please review our Privacy Policy for information about processing, service providers, retention and deletion requests. In summary:
RegaaS does not use your uploads to train or fine-tune its own models. To produce a review, your label images and the text extracted from them are sent to AI model providers based in the United States, including OpenRouter, Google and Anthropic. These providers handle the data under their own terms and may keep inputs for limited periods, for example to monitor for abuse.
RegaaS’s cloud servers are in Japan. Personal data is also processed in Taiwan, where the company is based, and in the United States by service providers.
Uploads and analysis results are kept until you ask for them to be deleted. Removing a report from your History in the app does not delete the underlying files. To request deletion, email service@vescir.com from your account’s email address; deletion is completed within one month of verifying the request. Billing records are kept as long as tax and accounting law requires.
Further reading
- What must be on a US food label?A US food label needs identity, net quantity, ingredients, allergens, firm name and address, and Nutrition Facts. One checklist with 21 CFR 101 citations.
- What must be on a dietary supplement label in the US?A US supplement label needs a Supplement Facts panel (21 CFR 101.36), “dietary supplement” in its name, plant parts, the claim disclaimer and a US contact.
- What does MoCRA require on a cosmetic label?MoCRA adds an adverse-event contact (US address, US phone or website) to every US cosmetic label and a licensed-professional statement for salon products. Full checklist inside.
- What must be on a food label in the EU?An EU food label must carry 12 mandatory particulars under Article 9(1) of Regulation (EU) No 1169/2011. A cited checklist, from allergens to QUID.
- What must appear on a cosmetic label in the EU?An EU cosmetic label must carry the Article 19 particulars of Regulation 1223/2009. Line-by-line checklist, fragrance allergen dates and claim rules.